Weather.

What do you do if it is raining?

Weather plays a part in what we do, however we try our best to work around it. If there is predicted rain or snow, we still complete shoots. Our editors can make a rainy day look sunny at no charge to you! If you would like to reschedule due to weather, we will accommodate your needs. The only time we are not able to do shoots is for drone bookings. We are not allowed to pilot a drone during a storm or rain. ​

If it is raining can we do interiors only and exteriors another day?

If you want to split-up a shoot and do interiors one day and exteriors another day the first shoot is billed as a full shoot and the exteriors are billed as a separate "exteriors only" shoot.

Do you photoshop the sky if it is cloudy?

​Yes! All of our photos are edited to look bright and have blue sky.

Schedule.

How do I schedule a shoot?

We have instant booking online! Just click the 'BOOKING' on the top right corner of our website!
If you do not see any available dates or times email at info@qualityhomeimages.com or call us at 708-942-4830

What do I do if I want to reschedule or cancel a shoot?

Once you book online, you will receive a confirmation email and text. There is an option within the confirmation email where you can change the status of the appointment. You can cancel or reschedule a shoot up to 24 hours before the scheduled time.

​I have just arrived to the property and the home is not ready. Can I reschedule last minute?

We understand that things happen that are outside of our control in real estate. We want to make sure you receive the best photos, so we provide a CHECKLIST to let the homeowner know what is expected.  If it is not before the 24-hour limit, please call, email, or text us we are understanding and will see what we can do. We do charge a same day cancellation fee of $50 for the photographers travel and time.

​Photoshoot.

How do I prepare my properties for the photoshoot?

We have created a CHECKLIST that provides helpful tips and suggestions to make each listing look great for pictures that you can send to your clients.

Does someone need to present?

No, there is no need for anyone to be present during the shoot. We know that realtors have a busy schedule, so if you can provide us a lockbox or entry code to the property that would be best. If you like to be there to highlight what areas you feel are the most important to showcase we will make sure to focus on those areas. ​

Will you move things if a home is not ready or prepared for the shoot?

Our photographers will do their best to make each listing look it’s best however, we will not clean or remove multiple items from a home. If an item does not fit a room, we will happily  remove it.